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Industry Expertise

Digital transformation is here. Discover how we help P&C, life insurers, brokers and other industry stakeholders redefine their business and operating models and position themselves for growth.

We help financial institutions challenge their conventions; capitalize on the full potential of technology, their people and emerging opportunities; and become better at change.

In the face of accelerating change, we help public service organisations including utilities and the public sector to embrace innovation and transform fast-to operate smarter, achieve more and improve services.

What We Do

Digital Experience

Create outstanding digital experiences for your customers and employees improving productivity and transforming sales and your service delivery.

Workflow Digitalisation

We digitalise and integrate your processes into streamlined workflows delivering a fast, secure and frictionless end-to-end experience for customers and employees.

Implementation

We run accelerated implementation solutions to help design and implement seamless, secure end-to-end digital experience and workflow solutions using best-in-class technology fast.

Partner

A Partner You Can Count On

As the Caribbean’s premier digital customer experience company, more leading organisations trust us to be their digital transformation partner than any other provider. We understand the importance of combining the right design with the right technology to digitally transformation your organisation’s user experiences & workflows. Getting it right and delivering change at speed comes down to experience, capabilities and know-how, and we have the experience, scale and expertise to transform digital user experiences and operational workflows enabling organsiations to do more.

At the heart of transforming experiences and workflows is the ability to digitalise core processes that enable clients to automation and digitalise contract and document production, underwriting and approval workflows and other core business processes. At SCG we’ve over a decade of experience in partnering with customers to digitalise and automate their processes and integrating them into a single workflow and data management solution improving back-office efficiency, managing compliance and avoiding siloed data and processes.

E-Signature

KYC & AML

Digital Documents

Platforms

Industry cloud solutions

As the Caribbean’s premier digital customer experience company for over a decade, we’ve created a range of industry-based cloud solutions combining proprietary tools with global best-in-class technology to save you time and investment and enabling you to rapidly launch new digital experiences and workflows.

Insurance Cloud

Enabling Insurance Companies to generate new quotes 90% faster while generating new renewal quotations 60% faster. The Insurance Cloud has all the tools insurers, brokers and agencies need to reduce manual processes, paperwork & documentation gathering shortening the duration and reduce the cost of renewals/claims/new business applications.

Financial Services Cloud

Enabling Lenders, Credit Unions, Banks and other Financial Service Companies to generate credit approvals and onboard new customers 50% faster. The Financial Services Cloud has a range of tools to enable you to manage document production, AML/KYC, compliance document gathering, e-signatures and underwriting for new account opening, loans and new product sales.

Public Services Cloud

Enabling Utility Providers, Education & Healthcare Providers and Public Sector Bodies to manage application, onboarding, admission and renewal processes with up-to 100% automation. The Public Services Cloud enables secure, compliant and fast deployment of frontend customer experiences and backend operations on a single platform.

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Our Work

Some projects we've completed

SCG developed a digital acquisition strategy for Beacon Insurance including a rebuild of a mobile first website and development of a new ratings platform. As a result quote time reduced over 60% and leads generated and quotes issued grew over 550% with over 90% of leads coming from mobile devices.

We designed, developed a deployed BestQuote, an online insurance broker website and now the leading insurance website in Barbados. SCG’s work included the development of ratings and aggregation platform generating quotes for multiple insurers instantly online.

SCG delivered a turn-key digital sales solution including programmatic media for JMMB Bank resulting in x4 uplift in online applications and new customer leads.

SCG built and operates Compare, the Caribbean’s largest loan origination platform generating over 200k monthly visitors and over US$110m in loan applications for banks since its launch in 2019.

We designed and developed an online broker website and aggregation platform for Billy Craig Insurance Brokers in Jamaica that issues multiple online quotes within 2 minutes which is >56% faster then the next leading provider.

SCG product a new digital strategy for Paymaster with a new website and marketing plan targeting local and international payments. Digital now accounts for over 25k monthly customers and 20% of company profitability.