Service Operations
Accelerate the delivery of digital projects.
Helping You Do More For Less
Increase efficiency and reduce costs with better automation, data and AI-powered tools.
Digital Signature
All your business e-signature needs on one platform with features including multiple signatories, e-signature, in-person and ‘wet’ signature solutions.
Digital Documents
Digitalise your sales documents and forms enabling improved date collection and extraction, improved document execution and version control resulting in reduce costs, duplication of effort and siloed documents.
Customer Submit
Collect customer documents and data faster and more securely including AML, POA and supporting documents.
Pricing & Discount Management
Digitalise pricing enabling online quotes and internal pricing as well as managing approvals for discounts quickly with improved transparency.
Sales Management
Manage all of your leads, team, processes, channels and date on a single platform with built-in workflow and CRM.
Communication
Digitalise your most common messages reminders and notification and send documents in one-click as well as internal notes and decisions for efficient review and approvals.
Key Benefits
Strategy. Design. Develop.
Improved Experience
Offer your customers outstanding digitally-enabled sales and onboarding experiences which can include seamless applications, forms, e-signatures, photo and document upload, payments and email
Reduced Costs
Empower your employees, reduce manual tasks and improve sales efficiency with easy-to-use CRM portal offering integrated digital processes and workflows as well as reducing IT duplication and costs.
Rapid Implementation
Spend time selling, not administrating. SCG helps sales professionals cut through the clutter and deliver digital projects fast with minimal effort enabling you to concentrate on providing great customer experiences.
Solutions
We work with sales teams and leaders to design and digitalise their end-to-end sales workflows and processes with our Partner & Platform approach ensuring the success of your digitalisation and transformation project.
Speed to Launch
SCG’s accelerator program enables us to bring our extensive digital expertise and industry know-how to our projects. We work with our clients at each-step of of our tried and tested process, enabling them to deliver more digital projects more efficiently in weeks and not months, improving their competitiveness and digital customer experience faster.
Cost Reduction
Managing costs and avoiding IT duplication and proliferation is essential for the delivery of a sustainable digital transformation programmes. At SCG we understand the resource pressures and that’s why we’ve invested in regionally based teams and partnered with technology providers that offer award-winning tech and economics enabling our client’s achieve more for less.
Full Implementation
A major challenge facing teams are limited internal resources for delivering digital projects quickly and effectively. SCG’s helps with turn-key delivery of digital projects, up to 50% faster and requiring 70% less time from our client’s teams enabling them ensure their key people remain at the forefront of their business and not tied down in lengthy projects.
Our Work
We aim to make customer acquisition simple and deliver real results and measurable ROI for our clients. Here is how SCG delivered customer acquisition for some of the region’s leading brands.
SCG developed a digital acquisition strategy for Beacon Insurance including a rebuild of a mobile first website and development of a new ratings platform. As a result quote time reduced over 60% and leads generated and quotes issued grew over 550% with over 90% of leads coming from mobile devices.
We designed, developed a deployed BestQuote, an online insurance broker website and now the leading insurance website in Barbados. SCG’s work included the development of ratings and aggregation platform generating quotes for multiple insurers instantly online.
We designed and developed and online broker website and aggregation platform for Billy Craig Insurance Brokers in Jamaica that issues multiple online quotes within 2 minutes which is >56% faster than the next leading provider