Accelerating your digital sales to keep trading through Covid 19 With branches and retail closing and customers flocking online we’ve just seen one of busiest weeks for online sales and payments across Compare, BestQuote and several clients across the region. This new reality we believe isn’t temporary, if global experience is anything to go by, once customer go online they will staff online. This offers a fantastic opportunity for businesses to accelerate their digital strategies and move customer sales, payments and service online for good.
At SCG we’ve delivered 10 urgent projects for our clients in the past 11 days reflecting this new reality. We’ve also seen a few prospects projects being accelerated and made a priority and so in the new world of digital for the Caribbean getting your business online might not just be important now, but essential to stay relevant as your competitors do.
Here are some projects that can be easily deployed to accelerate your digital strategy:
Online Payments – Full FAC + Merchant bank set-up.
Customer On-Boarding – Digital ID, documents and proof of address collection.
Lead Management – Lead Systems and Remote Agent Management.
Lead Generation – Search, display, social media and email marketing
Customer Service – Live chat, AI Bots and email platform set-up.
Web Development – Turning websites in powerful lead generating and customer service platforms.
These can help you continue to acquire new customers and to collect revenue and renew existing customers. If you require these or want to avail of our free consulting support contact us today and we’d be delighted to assist.