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The Digital Partner You Can Trust

SCG provides expert digital experience (DX) solutions including a full UX&UI design, prototyping, development & implementation service for all your digital experience platforms including websites, apps, customer portals, CRM, email and chat. Our full-service offering including platform migrations and replacement, new solution deployment, cloud transformation, engineering, data security and digital project management. Getting it right and delivering change at speed comes down to experience, capabilities and know-how, and we have the experience, scale and expertise to transform digital user experiences and operational workflows enabling organisations to do more within their resources, timeframes and budget.

We understand the importance of combining the right design with the right technology to transform your digital user experiences & processes and that's why wee partner with some of the world's leading technology providers and invest in proprietary technology to maximise your projects success and ROI, enabling organsiations to do more.

What We Do

Strategy. Design. Develop.

Digital Experience

We deliver cutting-edge, own-brand digital customer experiences enabling organisations to launch new digital customer service offerings fast and reducing or eliminating manual processes.

Process Automation

We deliver process digitalisation and automation enabling organisations to streamline their processes, creating seamless users experiences, improving compliance and security and back-office efficiency.

Acceleration

We help you to strategize and plan your customer experiences roadmap to deliver results faster by working closely with your teams, guiding them each step of the way and accelerating your digital transformation.

Industry Expertise

SCG is a leading strategy, design & implementation solution provider offering market leading workflow, automations and customer experience solutions. We help Caribbean lenders, insurers and public service providers to digitalise their customer acquisition, onboarding and service delivery using AI-powered technologies and our accelerated implementation approach to get you results fast.

Insurance

Our insurance solutions offer Insurers, Brokers & Agencies the ability to rapidly launch new sales, renewals and service delivery processes & experiences without upgrading their core platforms. Our ApplyOn for Insurance platform as a range of white-label solutions designed to help companies to digitalise any customer process or experience including sales, renewals, underwriting, ratings, documentation, e-signatures, forms and customer upload reducing the speed and cost of innovation.

Financial Services

SCG enables Lenders, Credit Unions, Banks, Payment Providers and other Financial Service Companies to create seamless, secure and compliant digital processes and experiences. Our ApplyOn for Financial Services platform enables you to rapidly and cost effectively manage document production, AML/KYC, compliance document gathering, automated approvals, e-signatures and underwriting for new account opening, onboarding, loans and new product sales.

Public Services

Our digital transformation solutions for Public Service organisations to brings together all the tools Telecoms, Education, Healthcare Providers and Public Sector Bodies need launch faster, digital services. Using ApplyOn for Public Service, we can deliver secure, compliant and fast deployment of frontend customer experiences and backend operations improving customer service delivery including for applications, renewals, admissions, registrations and onboarding.

Platforms

Workflow Management Solution

Over the past 10 years SCG has been at the forefront of digital transformation and we’ve brought together a powerful range of technologies and solutions that enables our clients to transform their digital experiences and workflows. Using ApplyOn’s market-leading Workflow Management System (WMS) we can design and deploy connected workflows and user experiences, managing data, customers, staff and processes on a single platform flexibly, efficiently and affordably.

We work with our clients to digitalise, automate and integrate each process within their workflows including KYC, digital contracts, forms, ratings, e-signature and customer self-service tools, ensuring a seamless and secure user experience and eliminating siloed data and processes.

Customer Upload

Digital Documentation

E-Signature

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OUR WORK

We aim to make customer acquisition simple and deliver real results and measurable ROI for our clients. Here is how SCG delivered customer acquisition for some of the region's leading brands.

SCG developed a digital acquisition strategy for Beacon Insurance including a rebuild of a mobile first website and development of a new ratings platform. As a result quote time reduced over 60% and leads generated and quotes issued grew over 550% with over 90% of leads coming from mobile devices.

We designed, developed a deployed BestQuote, an online insurance broker website and now the leading insurance website in Barbados. SCG’s work included the development of ratings and aggregation platform generating quotes for multiple insurers instantly online.

SCG delivered a turn-key digital sales solution including programmatic media for JMMB Bank resulting in x4 uplift in online applications and new customer leads.

SCG built and operates Compare, the Caribbean’s largest loan origination platform generating over 200k monthly visitors and over US$110m in loan applications for banks since its launch in 2019.

We designed and developed an online broker website and aggregation platform for Billy Craig Insurance Brokers in Jamaica that issues multiple online quotes within 2 minutes which is >56% faster then the next leading provider.

SCG product a new digital strategy for Paymaster with a new website and marketing plan targeting local and international payments. Digital now accounts for over 25k monthly customers and 20% of company profitability.